Returns + Exchanges

It is our number one priority to wow you with our product. If for any reason, you would like to return un-used merchandise, please do so within 60 days of receipt. The perks of being this intimate little company is that we are humans who can read, a simple note will do. Simply send us your item with an enclosed note stating:

  • Who you are and/or who purchased the item.
  • Why you are returning (this helps us).
  • How you would like your return handled (i.e. card credited, exchange for another color, where to send it etc.)

Please send insured USPS, UPS, FedEx, or DHL to:

Energie-renouvelablee
113 Rue des Quatre Coins
62100 Calais New Mexico
France
(+33) 644636756

PLEASE NOTE: CUSTOM-MADE PRODUCTS ARE NOT EXCHANGEABLE OR RETURNABLE.